Testimonials
What Our Clients Say
A number of facts demonstrate the strong working relationships that Arris has developed with our clients:
1) Longevity of our client relationships
2) High volume of repeat business our clients entrust to us
3) Open, honest testimonials our clients offer on our behalf
They can tell you exactly what it’s like to work with Arris—and they welcome your questions if you need more information.
For more than seven years, Arris has been a trusted software development partner for BioClinica. Many software development vendors have competent programmers, what differentiates Arris is that it is clear from the start they are interested in truly understanding your business. This business acumen coupled with their competent and cooperative staff and senior management team has contributed significantly to our success in the marketplace.
— Andrew Reiter, Vice-President, Technical Services
BioClinica
"Arris has worked on many projects within MEI. In all cases they have worked with the engineering directors to assure that the projects are completed on time and of high quality. Arris was also instrumental in supporting a major customer RFP. They freely allocated resoruces to help us in prototyping concepts for our Easitrax product. Their lead sofwtare architect highlighted and advised on new technologies that could be brought to bear to satisfy our customers requirements."
— Helen L. Muth, Sr. Director Engineering
MEI Group Inc.
“Arris was a true partner…
…in developing the concept we had into a real, working application. The code quality was excellent, and the coding was done in a logical and concise way that enables me to quickly identify any adjustments. Client expectations are high for this product and early client responses have been overwhelmingly positive. The project was completed on time and under budget. Try finding that with other firms.”
— Bob Burghardt, software architect
AFTECH
“As an entrepreneurial business unit, we needed a partner that could think strategically…
…to help us realize and refine our vision. We also had time to market pressures and needed to release a quality product quickly. We found this partner in Arris. They helped us meet key product deliverables, define and evolve our product line throughout several releases, and support customers in production. They have always operated as a full member of our team, as dedicated to our success as we were. Arris has always been willing to step up to the plate and do what was needed to meet our goals.”
— Frank Palazzo, library product manager
Checkpoint Systems, Inc.
“With a new product line that required integration of multiple products…,
…Checkpoint needed a development partner who would assume project ownership and have commercial savvy. Arris provided the product development of the new product line and continued to provide ongoing field support after product rollout. In addition, with a new product line and new market when Checkpoint was unable to predict issues and product needs, Arris provided outstanding support and creativity required to satisfy customers in some very complex situations. Arris successfully worked with us to resolve issues in a timely manner and provided the features required by our customers.”
— Paul Simon, director of engineering
Checkpoint Systems, Inc.
“We knew that Arris had a core expertise in software engineering…
…and they were very competitive with their pricing. Arris not only assisted us with our software integration challenges, but they also supported us to go live with our new product. Arris behaves like a true consulting firm should. They became an extension of our internal team.”
— Paul Bredickas, director of IT
The Elite Group, LLC
“We wanted to partner with a team who demonstrated an expertise in problem solving.
We liked the Arris team’s technical skills, organizational competence and business ethics. We had a good feeling about Arris’ methodology and approach and liked the fact that they are a solutions company. Arris spends a significant amount of time designing and engineering a software solution before they write a single line of code.”
— Rick Merrell, principal
RCM Consulting
We have a very strong and longstanding relationship with Arris. They bring systems expertise to the table. Their people, professionalism, development knowledge, and ability to drive a quality solution are outstanding. Their commitment to understanding our needs and meeting our deadlines with a quality product delivery has, in every case, exceeded our expectations.
— Russ Cherry,
Chief Information Officer, CDNOW
Our continued relationship with Arris was built fundamentally on their ability to quickly understand our business and business drivers, quickly define project scope and deliverables, and develop and implement a quality product, all while maintaining project schedule and budget.
— Jim Smith,
Vice President of Applications Development, CDNOW