Overview

The Enterprise Application practice focuses on enabling the flow of information throughout an organization – from end to end, between employees, partners, and customers. This practice also assists in streamlining internal business processes through pragmatic application of technology solutions.

Organizations today realize that the dissemination of information is critical to the ongoing success and quality of their services. The information needs to be available to the right people at the right time. Leading organizations use this information exchange to differentiate themselves from their competition.

Organizations realize numerous benefits from Enterprise Application initiatives. These initiatives are often easy to pilot using a phased approach. Because they can be taken one step at a time, they do not affect all organizations and departments concurrently. Some of the benefits that customers will realize from an Enterprise Application initiative are:

	Increased information exchange
	Improved workflow
	Reduced cost of interactions
	Better business measurements
	Reduced time to return on investment

Mission

The Enterprise Application practice helps small to medium-sized businesses identity and implement solutions that facilitate the exchange of information both internally and externally. It concentrates in two areas:

1) Helping companies define and implement Enterprise Application strategies that improve the flow of information, including:

	Enabling companies to implement and enhance content management and work flow solutions using Internet technologies.
	Providing companies with solutions for cost-efficient and effective direct marketing campaigns using email and the Internet.

2) Helping companies with existing Enterprise Application strategies improve and build upon existing applications and platforms, including:

	Enabling companies to automate and integrate order processing, fulfillment, invoicing, and product registration, reducing the cost of orders, raising customer satisfaction, and increasing revenue.
	Providing customers with solutions that build upon company-standard platforms, such as commission systems, event management systems, and online promotion systems. These diverse solutions, which facilitate the exchange of different types of data, reduced the cost of doing business by automating and streamlining internal processes.