Get manuals, troubleshooting guides, FAQs, and more.

We’ve continually worked with our customers to transform the experience of entertainment and communications for millions of people around the world. Our commitment to you includes a commitment to standing behind our products 100%. The people of ARRIS are dedicated to the success of our customers, bringing a passion for innovation that has fueled our history.



No warranty?
No problem!

Slow internet speeds, lost internet connection, intermittent or poor wireless range? You can rely on ARRIS. We provide real-time, one-on-one out of warranty phone support for $39.99.

Chat and email support are always free. Start here!

LIVE CHAT SUPPORT

EMAIL SUPPORT

PHONE SUPPORT

We also offer support for legacy and discontinued products

Whether you’re looking for a replacement battery or a manual for a discontinued ARRIS product, chances are you can find it on our consumer support site. You can also get support for older cable equipment or register your new product to get support today under warranty.



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