Important Moxi Service and Support Update

Thank you for your loyalty to Moxi over the past 11 years.

Thank you for your loyalty to Moxi over the past 11 years.

When we introduced Moxi in 2008, it was a groundbreaking service, and your support for the platform helped us pave the way to newer, more advanced entertainment services. That’s why we continued to support the Moxi experience for five years beyond its warranty.

On August 12th, 2016, we discontinued to offer hardware or software support and repair or return services for Moxi.

On May 24th, 2019 we will be finalizing the end of support as we are no longer able to continue offering data services to these boxes.

Thank you again for your ongoing support and passion for Moxi.

If you’re looking for continued DVR experience, please contact your local video service provider.

Frequently Asked Questions

Why have you stopped supporting Moxi now?

We’re proud to have supported Moxi for eight years beyond the warranty period.

However, ARRIS must turn its focus forward and invest in newer video technology to deliver the future of personalized and connected services.

Where can I get a more updated, fully supported device?

Please contact your video service provider’s sales department.