Broadband and Video Device Deployment Services

Services to maximize your ROI on subscriber broadband and video devices

Our industry leading software engineers, solution architects, project managers and test and validation experts help customize your CPE portfolio to deliver a consistent, intuitive and optimized experience for your subscribers.

Whether integrating new broadband and devices into your operations or leveraging existing ones to support current service offerings, we have the expertise, people, processes and facilities to advise, consult, develop, secure, customize and test CPE development and integration projects.


Turn to our Broadband and Video Device Services team for:

Device Adaptation and Optimization

Services to add or augment functionality to your user’s experience. We help you meet ever-evolving user experience demands – and retain subscribers - without scrapping your investment in existing customer devices by providing services for design and consulting, software development, test and validation, maintenance, support and program management.
   
ActiveVideo represents one approach to optimizing your existing devices. We work with you to integrate ActiveVideo into your back-office systems and set top clients in order to modernize user interfaces via HTML5 web pages across a variety of legacy devices.

Test and Validation Services

Our experienced test engineers have executed hundreds of successful testing projects for service providers. ARRIS delivers proven, best of breed test approaches using customized tools and specialized automation capabilities. ARRIS’s technical expertise and experience in CPE integration programs makes us the first choice for integration testing, user experience, and performance testing of your solutions. We can augment your staff in your own facilities, consult on and deliver test plans or develop and execute in our own lab facilities in locations across the globe. 

Custom Software Development

Often the expertise to develop new software capabilities isn’t available or is tied up on other strategic projects. ARRIS’s Software Development team is unique in that it offers unmatched technology skills and tools that are laser focused on the unique challenges of broadband and video service providers. What sets ARRIS apart is our ability to adopt and use your preferred tools, adapt to your preferred methods and work collaboratively with you, sharing priorities, tracking progress and adjusting as needed – to achieve the desired results.

Android TV Services

We offer a full suite of services to help operators integrate and deploy set-tops for Android TV Operator Tier deployments. ARRIS can help operators evaluate Android TV versus other platforms including the business impacts of adopting Android and the points of integration between Android TV and the operator’s environment.

Elements Integration

Elements is a suite of middleware systems with components that can be used in whole or in parts to accelerate development of video deployment solutions. The Elements components include User Interfaces, Middleware for Embedded Devices, Headend Metadata Delivery systems and various back-office and 3rd party integrations. ARRIS can leverage the technology and solutions developed from Tier 1 engagements with our software and integration expertise for reuse on other set-top platforms and video technologies.


Software Development Services

 

CPE Services - Creating a common user experience across dozens of devices

Case Study

Creating a common user experience across dozens of devices

A Cable Operator serving millions of customers had a multi-vendor set-top environment. Its aging equipment did not have the processing power to render a modern, rich User Experience. They needed to deliver a next-generation interface with a consistent look and feel across this fragmented CPE environment.

By leveraging the cloud, the Cable Operator could render the user guide in HTML5. This innovative approach leverages the investment in existing set-top devices while delivering new functionality to subscribers. However, it required lots of integration with different combinations of set-tops and unique backend and headend configurations. Each market required extensive customization.

This Cable Operator called on ARRIS to help launch its enhanced user guide in dozens of markets. ARRIS complemented the operator’s own resources with senior architects and engineers specializing in DevOps, network engineering, cloud automation and set-top validation. The Cable Operator was able to meet its objective to reach all markets in approximately one year by leveraging the resource, expertise and workforce elasticity provided by ARRIS.