ARRIS WorkAssure: Creating a World-Class Customer Experience
ARRIS WorkAssure is an intelligent field service management solution that helps service providers create a world-class customer experience by reducing service appointment wait times, providing shorter scheduling windows, updating subscribers on their appointment status in real time and ensuring technicians are equipped to solve the customer's issue.
Hybrid Software-Hardware Transcoding for Linear Video Delivery
Service providers are tasked with delivering a premier quality of experience (QoE) in a cost-effective way while not exceeding the available capacity within their networks. In this solution spotlight, we investigate how the ME-7000 takes advantage of hardware-based compression but capitalizes on software systems to provide flexibility and rapid time to market, combining the best of both worlds.