MSO AND TELCO TECHNICAL SUPPORT
ARRIS has talented technical support engineers around the world to provide you with expert technical support on a broad range of products and services to help you support the needs of your customers.
New user registration, user ID or password help, or activate your account
Review order status by order number
Browse the training catalog or sign up for training courses.
Find the latest software releases and release notes
Check out Cable/Telco product lead times.
Obtain your serial numbers or get your MACID data file
National Authorization Service – Regional Access Controller
Look up a warranty by serial number.
Help for Cable Companies and Satellite providers during Provider equipment upgrades
Information on expert repairs and option contracts for Extended Warranty and/or Advanced Replacement services